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Managed Services

Let our team look after your server

Monitoring, security configuration, software set-up and disaster recovery, by the team that has run servers for businesses since 2006.

Levels

How much should we take on?

From support when you need it to a server we run for you.

VPS Support

USD 180EGP 9,900 per year

  • Medium level of management, auto server updates and server monitoring.
  • 24/7/365 Technical Support & (Telephone-Based & Ticket Submissions)
  • SLA-based standard support responses in 4 hours or less.
  • Priority Support
  • Monthly Server OS-Based Errata Updates (automatic)
  • SNMP Resource Based Monitoring
  • Systems Administrative Service: 8 Hour / month
  • On-Demand Server Security & Health Assessment (per request)
  • Shared root/administrator access to server

Half Managed

USD 360EGP 19,800 per year

  • High level of security, management, auto server updates, and server monitoring.
  • Server Port Monitoring - 4 Services
  • 24/7/365 Technical Support & (Telephone-Based & Ticket Submissions)
  • SLA-based standard support responses in 2 hours or less.
  • Priority Support
  • Monthly Server OS-Based Errata Updates (automatic)
  • Online Bandwidth Monitoring Tool (RTG)
  • SNMP Resource Based Monitoring
  • Systems Administrative Service: 24 Hours / month
  • On-Demand Server Security & Health Assessment (per request)
  • Shared root/administrator access to server
  • Host/Software Based IDS.
  • Server Anti-virus Protection

Full Managed

USD 720EGP 39,600 per year

  • Highest level of security, full scope management, auto server updates, full monitoring.
  • Server Port Monitoring - 8 Services
  • 24/7/365 Technical Support & (Telephone-Based & Ticket Submissions)
  • SLA-based standard support responses in 2 hours or less.
  • Priority Support
  • Monthly Server OS-Based Errata Updates (automatic)
  • Online Bandwidth Monitoring Tool (RTG)
  • SNMP Resource Based Monitoring
  • Systems Administrative Service: 24 Hours / month
  • On-Demand Server Security & Health Assessment (per request)
  • Host/Software Based IDS.
  • Server Anti-virus Protection
  • NO root/administrator access to server.

Prices exclude taxes. VAT of 14% is added for customers in Egypt.

What we do

What managing your server means

  • Services monitoring

    We watch the services your server runs.

  • Security configuration

    We set your server up to keep attackers out.

  • Services and software

    We configure and install what your server needs.

  • Backups and recovery

    Backup configuration and disaster recovery, so you can get back on your feet.

  • Email and telephone support

    Reach the team the way that suits you.

  • RBL removal

    If your server lands on a blocklist, we work to get it off.

Tell us about your server

We will suggest the level that fits it.